hi! sorry for the dumb question, but i genuinely wanna know how strict they are with return/exhchange policy. i bought a lulu keychain in nov of 2023 (ik it’s a while back) but i love the new pink one and was just wondering if i should even bother to try to exchange/return it. i ordered online. it’s still in perfect condition, so should is it worth the shot?
thank you! i had hope because there’s been numerous times where my mom had bought something from marshall’s or even walmart, and returns it (longest i’ve seen was 3 months) however, the items weren’t even opened from the package, which is probably why they were able to return it for her.