hi! sorry for the dumb question, but i genuinely wanna know how strict they are with return/exhchange policy. i bought a lulu keychain in nov of 2023 (ik it’s a while back) but i love the new pink one and was just wondering if i should even bother to try to exchange/return it. i ordered online. it’s still in perfect condition, so should is it worth the shot?
Does it still have the tags on?
If yes, they may honor an exchange. If no, then no.
But, generally, changing your mind for a newer color typically does not fall under our reasons for allowing an overdue return
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