Occurred three times at two separate stores now.
I went to the store at Mapleview Mall in Burlington, Ontario and the GEC seemed weirded out that I pulled up my phone and opened my Apple Wallet for her to scan my membership QR. She seemed to either be quite confused or even slightly annoyed? I prefer this way so I don’t have to say my phone number out loud (as silly as it sounds).
Two weeks ago, the GEC at Masonville Mall in London, Ontario was strangely fascinated by how I can just pull it up on the app for her to scan it as well. The GEC when I needed to hem something at a separate time was also fascinated by it.
Idk if it’s just me, but I guess these features are too relatively new?
I’m confused, are we now using GEC as interchangeable with educators now? GEC = Guest Education Center, people who help you in the store = educators
Given the verbiage the company uses I completely understand the confusion though 😂
id:kxb8jjc
I never had that experience even at Mapleview. If anything they were grateful I pulled it up and said it’s alot easier now that we can add it to our wallet :)
id:kx2f03f
We are aware. And if we aren’t then the store managers aren’t doing their job lol
id:kx281g6
Original post id: t3_1bqfab3: on reddit by /u/biologystudent123
Yeah, depends on the store. We know about it but aren’t used to it, was just told today actually we’ll start letting guests know they can add it to their wallet
id:kx2bu3v
I want everyone to use it! Hate typing in email or phone number when store is loud
id:kx2hjin
That, and people who have very long email addresses lol
id:kx4nw71
We know. I don’t always ask guests if they have the QR but I’ll ask if they have a membership or phone number. If they aren’t sure I’ll ask if they have the app and tell them I can scan their QR from there but I generally to avoid having to give a spiel about it to everyone. But yeah, long story short, educators should know about it.
id:kx2gls4
Overall it is a newish feature (rolled out to employees in September) and then to guests afterward. I knew about the app but not that I could add it to my wallet. Thanks for teaching me! 🤗
id:kx2g67u
in my experience they know all about it but were surprised i knew about it.
id:kx2jr2g
It’s funny you say this because I was at Masonville last week and the GEC showed me how to do this and I had no idea!
id:kx3hwkk
Ohh, I must have had a new worker I guess.
id:kx4ntz3
They’re not keeping up with communications about these things. Reading Zipline is part of the job.
id:kx47kye
Interesting
id:kx4nsgx
People need to stop thinking educators are “annoyed” with you.
id:kx4ol3o
You’re from the future, clearly!
id:kx55nhn
I didn’t know this! How do I add this to my wallet?
id:kx7e45s
Go on the app > Account > View Membership Pass > View in Apple Wallet
Make sure your app is updated
id:kx81rs0
Wow, thank you! That’s a huge help, as I have a weird email.
id:kxa24zt
Depends on the employees. I was in Masonville mall 2 months ago, my guess (old employee) knows about the membership QR and few weeks ago, I went back to buy an items new employee didn’t asked about membership QR.
id:kx28mfq
