Hello, I often use live chat for inquiries, and I’m curious about what kind of information GEC educators can see about me. I’m a banker, and in my job, we leave notes about customers in the system. This allows the next person assisting them to access relevant information, which greatly improves the customer experience. Can Lululemon GEC educators also leave notes about customers in the system? And what other types of information can they see about me? (chat history, order history, etc…)
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Original post id: t3_1hyjv8h: on reddit by /u/Appropriate-Student3